HOW DO I RETURN MY ORDER?

Return Merchandise Authorization Forms

Click here for the Guest Return Form

Click here for the Customer Return Form

Frequently Asked Questions (FAQs) - Return and Exchange Policy

What is Rocket Science Sports' return and exchange policy?
At Rocket Science Sports, we are committed to ensuring your satisfaction with our products. We offer a flexible return and exchange policy that allows you to return any RocketScienceSports.com orders within 30 days of the shipping date, with the exception of made-to-order and custom gear*. All returned items should be in new condition, unworn and unwashed.

*Size Fit Guarantee on Bespoke orders - All made-to-order and custom gear can be exchanged for a different size within 30 days from the date of shipping. All returned items should be in new condition.

Bespoke Order Cancellation can be made within 7 days of order placement for a 50% refund. After that, all custom and made-to-order products are non-refundable and can only be exchanged for a different size.

Cost of Shipping
The cost of return shipping is covered by the purchaser.

How and where should I ship my return?
To initiate the return process, please refer to the instructions provided in the two links above. If the product was not purchased on our website, kindly visit the nearest UPS location and ship the package to the following address:

Rocket Science Sports
ATTN: RETURNS
3267 Bee Cave Rd
Suite 107, PMB78
Austin, TX 78746
USA

When can I expect my refund?
Once we receive and process your return, we will promptly issue a refund to the original payment method within five business days.

Can I return a gift I received?
Certainly! If you wish to return a gift purchased for you on RocketScienceSports.com, simply contact us by filling out the contact form, and we will arrange a refund to a RocketScienceSports gift card.

Return Policy Exceptions: Please note the following exceptions to our return policy:

- All bespoke orders can only be exchanged for different sizes within 30 days. No returns or cancellations are permitted 7 days after the purchase of custom and made-to-order products.
- FU2 RACER and LIGHT2 RACER, are non-returnable and non-refundable.
- Rocket Science Sports gift cards are non-returnable and non-refundable. No returns or cancellations are permitted after purchase.
- Items specifically indicated as non-returnable cannot be returned.
- Certain Rocket Science Sports products may come with specific written guarantees and/or warranties. For detailed guidelines and return information, please refer to the label, hang tag, or warranty card accompanying the product.

We strive to provide you with exceptional customer service, and if you have any further inquiries or concerns regarding our return and exchange policy, please feel free to contact us.

Thank you for choosing Rocket Science Sports!